FISIP UNPAD

A

Workspace Summary

Realtime monitoring, message resolution ratios, and live chat queues.

Active Users

0

+12.4% this month
Total Messages

0

+8.2% vs last month
Active Tickets

0

-5% waiting queue
AI Resolution

100%

Saves ~20h human time

Resolution Split Analysis

Total tickets parsed by AI workflows vs handoff operators

AI Bot
Human Operator
100%
0%

Average response speed

12.4s

Active Queue tickets

0

Messages processed

0

Live Agent Handoffs

Active
Open Chat Workspace

Compliance Audit Log

Immutable Ledger
ActivityActor EmailDetailsTimestamp